Privacy Policy

1. Introduction

USA Sleep Diagnostic Mobile Service ("we," "us," or "our") respects your privacy. This Privacy Policy describes the types of information we collect from you when you use our website, patient portal, scheduling, and text messaging services, how we use that information, and the choices you have about it.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information such as your name, email address, mailing address, and phone number;
• Appointment, scheduling, and insurance information you provide when booking or receiving care;
• Information you share when you contact us by phone, email, text message, or through our website forms;
• Technical information such as IP address, browser type, and pages visited, collected automatically when you use our website.

3. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and remind you of appointments;
• Coordinate your diagnostic testing, device shipping, and treatment;
• Respond to your questions and requests;
• Send service-related communications, including text messages you have opted in to receive;
• Process payments and insurance authorizations;
• Comply with legal and regulatory obligations.

4. SMS Text Messaging

If you opt in to receive text messages from us, we collect your mobile phone number and your consent record. We use this information only to send you the messages you agreed to receive, such as appointment reminders, scheduling updates, shipping and tracking notifications, and other service-related communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile opt-in and consent information is never sold, rented, or shared with anyone for their own marketing or promotional use.

We may share your mobile number with subcontractors that support our message delivery (for example, our text messaging platform provider) solely for the purpose of delivering messages to you. You may opt out of text messages at any time by replying STOP, or get help by replying HELP or contacting us using the information below.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Healthcare providers, laboratories, and insurers involved in your care, as permitted by law;
• Service providers who perform services on our behalf (such as scheduling, shipping, and messaging platforms), bound by confidentiality obligations;
• Authorities when required by law, regulation, or legal process.

6. Data Security and Retention

We use administrative, technical, and physical safeguards designed to protect your information. We retain information for as long as needed to provide services, meet legal and regulatory requirements, and resolve disputes.

7. Your Choices

You may opt out of marketing emails by using the unsubscribe link in those emails, and opt out of text messages at any time by replying STOP. To access, correct, or request deletion of your information, contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

9. Contact Us

USA Sleep Diagnostic Mobile Service
Phone: +1-888-792-4445
Email: info@usasleepservices.com
Website: usasleepservices.com